Freezbones are crafted from 100 % natural rubber. The material is biodegradable and non‑toxic, so you can feel confident giving your pet these refillable bone treats!

It depends on your dog’s size and eating habits. That’s why we offer
multiple shapes and sizes.

Each product includes a size guide that tells you:

·  How much kibble it holds (in cups)

·  What size Freezbone we recommend based on your
dog’s weight

👉 Whether you’ve got a tiny pup or a 100 lb power chewer, there’s a Freezbone
designed just for them. Check the product description to find your perfect fit.

Yes! Simply place it in the top rack of your dishwasher and it’ll be ready for its
next use.

Yep! Freezbone is microwave-safe—perfect for warming up those tasty fillings. Just stick to short bursts and let it cool before serving.

Got a power chewer? Go for the FreezStick
or FreezBox—our most durable options built to handle serious jaws.

Most of our Freezbone toys are designed for moderate chewers—tough enough for
daily enrichment but not intended for aggressive gnawing.

Busy dog parents who want guilt-free downtime and happier, calmer dogs.
Freezbone keeps your pup mentally stimulated, relaxed, and joyfully busy—so you can finally enjoy some well-deserved "you time."

Enter your code at checkout under “Discount code” and click “Apply.” Each code can only be used once. See the terms and conditions attached to your offer for full details.

Your payment method will be charged when the order is made. A pending authorisation may appear when you place your order, but it will be released within 24–48 hours if not dispatched.

Please ensure your billing details exactly match your bank’s records, and don’t forget
to enter the correct three‑digit CVV from the back of your card.

We accept Visa, Mastercard, American Express, Apple Pay, Klarna, and Google Pay.

Yes, we offer shipping across the UK and to PO Boxes. Freezbone UK currently only
ships in the UK

• UK Orders over £49 FREE standard delivery.

Log in to your account and view “My Orders.” We’ll also email you when your order is received and again when it’s dispatched, with tracking info provided.

Please contact us immediately at team@freezbone.com if your order hasn’t
shipped. We’ll do our best to accommodate changes. Once dispatched, you can
return items in line with our returns policy (see below).

Orders typically arrive within 3–10 business days across mainland UK

We ship from our Warehouse in Manchester, UK.

Once we hand over the order to the courier, responsibility shifts to the carrier. If
it goes missing, please contact us and we’ll work with them to resolve the
issue.

Not happy with your FreezBone? Send us a message to initiate a return, provided
it’s within 30 days and in original condition. See our Returns & Refunds
policy for full terms.